Coronavirus disease 2019 (COVID-19) Resources
- Tip Sheet on Health Coverage Option for Employers Helping their Employees During the COVID-19 National Emergency
- Marketplace Information for Businesses Impacted by COVID-19
2020 Federally-facilitated Marketplace (FFM) Assister Training
- 2020 Assister Certification Bulletin: Guidance Regarding Training and Certification for Navigators and Certified Application Counselors in the Federally-facilitated Marketplaces – posted September 11, 2019
- Launch of Plan Year 2020 FFE Assister Training – August 30, 2019 (slides) (video) (transcript)
- Quick Reference Guide: Plan Year 2019 Computer Configuration Requirements – posted August 30, 2019
- Marketplace Learning Management System (MLMS) Plan Year 2020 Browser Pop-Up Guidance for Successful Completions – posted August 30, 2019
- Quick Reference Guide: Plan Year 2020 FFM Registration and Training Steps for Assisters – posted August 30, 2019
- Quick Reference Guide: Plan Year 2020 FFM Registration with ID Verification for Assisters
- Marketplace Learning Management System (MLMS): Check Your System – posted August 30, 2019
- Navigator and Certified Application Counselor (CAC) Training Courses – posted October 29, 2019
- Assister Readiness Webinar Series
Marketplace Learning Management System (MLMS) Frequently Asked Questions (FAQs)
Guides
- Resources for Agents and Brokers in the Health Insurance Marketplaces
- Health Insurance Coverage Key Terms
The Health Insurance Marketplace 101
Medicare and the Marketplace
Marketplace Eligibility Appeals
Outreach
- Creating Outreach and Education Events – June 14, 2019 (slides)
- Best Practices for Outreach to Latino Communities – December 12, 2018 (slides)
- Keeping Consumers Covered – April 27, 2018 (slides)
- The Partnership Center: Healthy Communities, Healthy Congregations – October 10, 2014 (slides)