Coronavirus disease 2019 (COVID-19) Resources
- 2021 Special Enrollment Period in Response to the COVID-19 Emergency - June 2021 (slides)
- COVID-19 Vaccine Fact Sheet – posted April 28, 2021
- COVID-19 Vaccines: Who, What, Where, and Why – posted April 28, 2021 (slides)
- COVID-19 Fact Sheet for Assisters – posted October 28, 2020
- Tip Sheet on Health Coverage Option for Employers Helping their Employees During the COVID-19 National Emergency
- Marketplace Information for Businesses Impacted by COVID-19
2023 Federally-facilitated Marketplace (FFM) Assister Training
- CMS Enrollment Assister Bulletin 2022-01: Guidance Regarding Training, Certification, and Recertification for Navigators and Certified Application Counselors in the Federally-facilitated Exchanges – posted August 2022
- Launch of Plan Year 2023 FFM Assister Certification Training – September 2022 (slides) (video) (transcript)
- Quick Reference Guide: Plan Year 2023 Computer Configuration Requirements – posted August 26, 2022
- Plan Year 2023 Marketplace Learning Management System (MLMS) Browser Pop-Up Guidance for Successful Completions – posted August 26, 2022
- Quick Reference Guide: Plan Year 2023 FFM Registration with ID Verification for Assisters – posted August 26, 2022
- Quick Reference Guide: Plan Year 2023 Assister ID Validation – posted August 26, 2022
- Navigator and Certified Application Counselor (CAC) Training Courses – posted August 2022
- Assister Readiness Webinar Series
- Marketplace Assister Microlearning
- Complex Case Web Form Presentation for Assisters – February 5, 2021 (slides)
- Complex Case Web Form User Guide – posted June 2021
- How to View Your CMS Profile – posted June 2021 (video) (transcript)
- How to Validate Your Assister ID on MLMS – posted June 2021 (video) (transcript)
- How to Enroll in Assister Training – posted June 2021 (video) (transcript)
- How to Complete Training and Print Your Certificate – posted June 2021 (video) (transcript)
- Remote Identity Proofing (RIDP) Tips for Success
Guides
- Resources for Agents and Brokers in the Health Insurance Marketplaces
- Health Insurance Coverage Key Terms
The Health Insurance Marketplace 101
Medicare and the Marketplace
Marketplace Eligibility Appeals
Outreach
- Creating Outreach and Education Events – September 7, 2022 (slides)
- Find Local Help (FLH)
- Best Practices for Outreach to Latino Communities – December 12, 2018 (slides)
- Keeping Consumers Covered – April 27, 2018 (slides)
- The Partnership Center: Healthy Communities, Healthy Congregations – October 10, 2014 (slides)