Special populations help

American Indians/Alaska Natives

• Health Coverage Options for American Indians and Alaska Natives – posted November 2022  (PDF)
• Assisting American Indian and Alaska Native Consumers – August 10, 2022 (slides) (PDF)
• Information for American Indians and Alaska Natives Applying for Coverage (PDF)

Courts and corrections systems

• Assisting Incarcerated and Recently Released Consumers – January 2024 (slides) (PDF)
• Incarcerated and Recently Released Consumers – posted January 2024 (PDF)

Health Equity

• Reducing Racial Disparities in Health Outcomes and Promoting Equity – April 3, 2024 (PDF)
• Promoting Health Equity – posted April 2024 (PDF)

Homelessness

• Health Coverage Options for Consumers Experiencing Homelessness – posted November 2022 (PDF)
• Outreach & Enrollment into Health Coverage: A Frontline Guide for Engaging People Experiencing Homelessness (National Health Care for the Homeless Council ) - August 31, 2022 (slides) (PDF)

Immigrants

• Health Coverage Options for COFA Migrants – August 2023 (PDF)
• Health Coverage Options for Immigrants – July 2022
  • Arabic (PDF)
  • Chinese (PDF)
  • English (PDF)
  • French (PDF)
  • German (PDF)
  • Gujarati (PDF)
  • Haitian-Creole (PDF)
  • Hindi (PDF)
  • Korean (PDF)
  • Polish (PDF)
  • Portuguese (PDF)
  • Russian (PDF)
  • Spanish (PDF)
  • Tagalog (PDF)
  • Urdu (PDF)
  • Vietnamese (PDF)
• Immigrant Eligibility for Marketplace and Medicaid and CHIP Coverage – June 8, 2022 (slides) (PDF)
• Providing Effective Communication and Language Assistance – June 16, 2021 (slides) (PDF)
• Serving Special Populations: Consumers with Limited English Proficiency – posted June 2021 (PDF)
• Medicaid Eligibility for Compact of Free Association (COFA) Migrants – May 4, 2021
• Streamlined Marketplace Application Drilldown – Citizenship and Immigration – January 2020 (video)
• Assister Guide to the Immigration Section of the Online Marketplace Application – posted April 11, 2016 (PDF)
• What immigrants and refugees need to know about the Affordable Care Act (ACA) – December 2015 (slides) (PDF)
• Advanced Marketplace Issues and Technical Support (PDF)
• Your Marketplace Application: Identity Proofing and Information Inconsistencies
  • English (PDF) | Spanish (PDF) 
• Immigration Document Uploads on HealthCare.gov
  • English (PDF) | Spanish (PDF)

Individuals living with HIV/AIDS

• Health Coverage Options for Consumers with HIV/AIDS – posted September 2022 (PDF)
• Wondering what the Affordable Care Act means for someone with HIV? HIV, Health Coverage and You
• The Affordable Care Act and People Living with HIV (AIDS.gov)
• Topics to Consider When Helping People Living With HIV to Enroll In Health Care Coverage

Individuals with disabilities

• Assisting Consumers with Disabilities – July 12, 2023 (slides) (PDF)
• Serving Individuals with Disabilities – posted October 2023 (PDF)

Individuals with substance use or mental disorders

• Health Coverage Options for Consumers with Mental Health and Substance Use Disorders – posted November 2022 (PDF)
• Assisting individuals with Substance Use or Mental Disorders with Health Insurance Enrollment (SAMHSA) – July 13, 2022 (slides) (PDF)

LGBT

• Out2Enroll Website:  www.Out2Enroll.org
• Strong Families:  Where to Start, What to Ask: A Guide for LGBT People Choosing Health Care Plans
• ASPE Research Brief: Outreach and Enrollment for LGBT Individuals: Promising Practices from the Field
• Substance Abuse and Mental Health Services Administration (SAMHSA):  Affordable Care Act (ACA) Enrollment Assistance for LGBT Communities: A Resource for Behavioral Health Providers
• Out2Enroll: Reaching and Assisting LGBT Communities - June 10, 2016

Rural populations

• Assisting Rural Consumers – posted November 2023 (PDF)
• Assisting Rural Consumers - July 19, 2023 (slides) (PDF)

Veterans

• Veterans Health Administration:  Veterans “Deep Dive” Presentation for Assister – November 2017 (slides) (PDF)