Special populations help

American Indians/Alaska Natives

• Information for American Indians and Alaska Natives Applying for Coverage
• Scenarios: American Indians, Alaska Natives, and Special Tribal Provisions – May 7, 2015 – Revised August 18, 2015 (slides)

Courts and corrections systems

• Incarcerated and Recently Released Consumers – posted March 2022
• Assisting Incarcerated and Recently Released Consumers – July 12, 2019 (slides)

Immigrants

• Providing Effective Communication and Language Assistance – June 16, 2021 (slides)
• Serving Special Populations: Consumers with Limited English Proficiency – posted June 2021
• Medicaid Eligibility for Compact of Free Association (COFA) Migrants – May 4, 2021
• Streamlined Marketplace Application Drilldown – Citizenship and Immigration – January 2020 (video)
• Assister Guide to the Immigration Section of the Online Marketplace Application – posted April 11, 2016
• What immigrants and refugees need to know about the Affordable Care Act (ACA) – December 2015 (slides)
• Advanced Marketplace Issues and Technical Support
• Your Marketplace Application: Identity Proofing and Information Inconsistencies
  • English | Spanish 
• Immigration Document Uploads on HealthCare.gov
  • English | Spanish
• 5 Things Assisters Should Know about Data Matching
• Serving Special Populations: Immigrants Fast Facts for Assisters
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Gujarati
  • Haitian-Creole
  • Hindi
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Tagalog
  • Urdu
  • Vietnamese

Individuals living with HIV/AIDS

• Wondering what the Affordable Care Act means for someone with HIV? HIV, Health Coverage and You
• The Affordable Care Act and People Living with HIV (AIDS.gov)
• Ryan White & the Affordable Care Act: What You Need to Know
• Topics to Consider When Helping People Living With HIV to Enroll In Health Care Coverage

Individuals with disabilities

• Serving Consumers with Disabilities – posted December 2020

LGBT

• Out2Enroll Website:  www.Out2Enroll.org
• Strong Families:  Where to Start, What to Ask: A Guide for LGBT People Choosing Health Care Plans
• ASPE Research Brief: Outreach and Enrollment for LGBT Individuals: Promising Practices from the Field
• Substance Abuse and Mental Health Services Administration (SAMHSA):  Affordable Care Act (ACA) Enrollment Assistance for LGBT Communities: A Resource for Behavioral Health Providers
• Out2Enroll: Reaching and Assisting LGBT Communities - June 10, 2016

Rural populations

• Assisting Rural Consumers - June 8, 2018 (slides)

Veterans

• Veterans Health Administration:  Veterans “Deep Dive” Presentation for Assister – November 2017 (slides)