American Indians/Alaska Natives
- Information for American Indians and Alaska Natives Applying for Coverage
- Scenarios: American Indians, Alaska Natives, and Special Tribal Provisions – May 7, 2015 – Revised August 18, 2015 (slides)
Courts and corrections systems
- Assisting Incarcerated and Recently Released Consumers – July 12, 2019 (slides)
- Incarcerated and Recently Released Consumers – posted January 10, 2017
Immigrants
- Providing Effective Communication and Language Assistance – November 22, 2019 (slides)
- Assister Guide to the Immigration Section of the Online Marketplace Application – posted April 11, 2016
- Fact Sheet for Assisters: Helping COFA Migrants Enroll in Coverage – posted March 11, 2016
- What immigrants and refugees need to know about the Affordable Care Act (ACA) – December 2015 (slides)
- Update to FFM Functionality for Immigrants with Income Under 100% FPL – posted December 8, 2015 (slides)
- Overview of Immigrant Eligibility Policies and Application Processes for Health Insurance Affordability Programs –presented November 20, 2015 (slides)
- Attesting to and Verifying Citizenship and Immigration Status – March 4, 2014 (slides)
- Electronic Verification of Immigration Status
- DHS ICE: Clarification of Existing Practices Related to Certain Health Care Information (Immigration status)
- Public Charge
- Your Marketplace Application: Identity Proofing and Information Inconsistencies
- Immigration Document Uploads on HealthCare.gov
- 5 Things Assisters Should Know about Data Matching
- Serving Special Populations: Immigrants Fast Facts for Assisters
Individuals living with HIV/AIDS
- Wondering what the Affordable Care Act means for someone with HIV? HIV, Health Coverage and You
- The Affordable Care Act and People Living with HIV (AIDS.gov)
- Ryan White & the Affordable Care Act: What You Need to Know
- Topics to Consider When Helping People Living With HIV to Enroll In Health Care Coverage
Individuals with Behavioral Health Conditions
Individuals with disabilities
- Serving Consumers with Disabilities – posted December 2020
- National Disability Navigator Resource Collaborative (NDNRC): Understanding the Health Coverage Needs of People with Disabilities – November 21, 2014 (slides)
- Overview of Assisting People with Disabilities in the Marketplace – February 28, 2014 (slides)
Individuals who are losing job-based coverage
LGBT
- Out2Enroll Website: www.Out2Enroll.org
- Strong Families: Where to Start, What to Ask: A Guide for LGBT People Choosing Health Care Plans
- ASPE Research Brief: Outreach and Enrollment for LGBT Individuals: Promising Practices from the Field
- Substance Abuse and Mental Health Services Administration (SAMHSA): Affordable Care Act (ACA) Enrollment Assistance for LGBT Communities: A Resource for Behavioral Health Providers
- Out2Enroll: Reaching and Assisting LGBT Communities - June 10, 2016