- Consumer Options for Terminating Plans and Reporting Changes – July 21, 2021 (slides)
- Tips for Assisters: Helping Consumers Understand Grace Periods and Termination due to Non-Payment of Premiums – posted December 2020
- Health Plan Coverage Effectuation: Payments, Grace Periods, and Terminations – December 18, 2019 (slides)
- Complex Case Role-play: Assisting Consumers with Removing Deceased Family Members from a Marketplace Application - December 20, 2017 (slides)
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