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Certified Application Counselor Designated Organization Application Now Live!

The Centers for Medicaid and Medicare Services (CMS) is currently refreshing the Certified Application Counselor (CAC) Program by implementing an enhanced application and renewal process. The new application process will promote better engagement with our Certified Application Counselor Designated Organizations (CDOs) and provide the CAC community with an improved user experience. Any organization seeking to provide CAC enrollment assistance to consumers for Plan Year 2019 must apply to become a CDO. Existing CDOs that fail to reapply during the CAC Program re-application window will be de-designated and will not be permitted to certify CACs or assist consumers.

CMS has sent invitations to reapply to ALL existing CDOs from April through June, requesting organizations re-apply to continue participating in the CAC Program. Now, we invite all interested organizations, as well as all existing CDOs that have not yet reapplied, to submit an application to become a CDO for Plan Year 2019. In preparation for the next Open Enrollment Period, the deadline to submit an application to become a CDO is September 14, 2018.

The CDO Application can be accessed here.

CDO Application technical assistance webinar recordings, user guides, and more can be found here.

To learn more about the work of Certified Application Counselor Designated Organizations and the Certified Application Counselor Program, click here.

CDO Application FAQs