Certified application counselor designated organization application information

New applicants

The Centers for Medicare & Medicaid Services (CMS) is inviting organizations that would like to become certified application counselor designated organizations (CDOs) in a Federally-facilitated Marketplace (FFM) for plan year 2021 to apply during CMS’s Open Season.

CMS invites organizations that do not have an active CMS-CDO agreement and that wish to become a CDO in an FFM for the upcoming plan year, to learn more about being a CDO and submit an application. CDO Application resources can be found at the bottom of this page.

Organizations with an expired CMS-CDO agreement should submit a new application.

If you are unsure if your organization has an active or expired CMS-CDO agreement, please email us at CACQuestions@cms.hhs.gov. Please be sure to provide your organization’s name and CDO ID for verification.

Active CDOs

CMS designates CDOs in the FFMs for a 2-year period. As an organization with an active CMS-CDO agreement, the CDO is responsible for uploading and maintaining a CAC Roster as well as maintaining its CDO record with CMS during this 2-year certification period using the CDO Organizational Maintenance Web Form. The CDO is also responsible for renewing its CDO status every 2 years.

Additional resources regarding the CAC Roster, CDO data maintenance and CDO renewals can be found on the Information for Active CDOs page.

For additional questions, contact us at CACQuestions@cms.hhs.gov.

Related links

Active CDO resources

CDO application resources