Skip Navigation

Resources for assisters

Enrollment resources

Webinars/calls

Annual Eligibility Redeterminations for Exchanges and Health Insurance Issuer Standards NPRM and Guidance – July 11, 2014 (slides)

Internal Claims and Appeals and External Review Process Overview – June 26, 2014 (slides)

Tips to Resolve Outstanding Data Matching Issues or Application Inconsistencies – June 26, 2014 (slides)

New question for applicants denied Medicaid and CHIP eligibility because of their immigration status – June 13, 2014 (slides)

Market Standards Rule – June 13, 2014 (slides)

Overview for Assisters of Exchange and Insurance Market Standards for 2015 and Beyond – Final Rule – May 30, 2014 – Revised June 6, 2014 (slides)

From Coverage to Care:  Using the Roadmap and Discussion Guide – May 30, 2014 (slides)

Exemptions from the Individual Shared Responsibility Payment – May 9, 2014 (slides)

Tools for Assisters and Consumers: Summary of Benefits and Coverage – May 2, 2014 (slides)

Helping Consumers Enroll in the Health Insurance Marketplace through Limited Circumstances or Qualifying Life Event Special Enrollment Periods – March 28, 2014 – Revised May 6, 2014 (slides)

Helping Consumers Report a Life Event or Change in Circumstance after Open Enrollment – February 7, 2014 – Revised April 18, 2014 (slides)

The Children's Health Insurance Program (CHIP) – April 4, 2014 (slides)

Assisting consumers who were trying to enroll by March 31? We can help. – March 28, 2014 – Revised April 11, 2014 (slides)

Open Enrollment and Beyond: The Role of Assisters After Open Enrollment – March 14, 2014 (slides)

From Coverage to Care: Connecting the Newly Insured to the Health Care System – March 14, 2014 (slides)

Tutorial: How to Enroll Family Members into Different Marketplace Plans – March 14, 2014 (slides)

Recent Immigration Related HealthCare.gov Updates – March 14, 2014 (slides)

Consumer Options to Cancel Plans, Select Different Plans, or Terminate Plans – March 7, 2014 (slides)

Attesting to and Verifying Citizenship and Immigration Status – March 4, 2014 (slides)

Overview of Assisting People with Disabilities in the Marketplace – February 28, 2014 (slides)

Tips for Submitting Supporting Documents to the Health Insurance Marketplace – February 28, 2014 (slides)

Navigating the Application Process for Families that Include Immigrants – slides first presented February 21, 2014

Best Practices for Assisting Consumers with Applications, Including Multi-tax Households – January 17, 2014 (slides)

Assisting Consumers with Paper Applications – January  21, 2014 (slides)

Plan Compare Walk-through: Comparing and Selecting Plans – December 19, 2013 (slides)

Tax Impacts of Health Insurance Coverage for Individuals and Families in 2014 – November 22, 2013 (slides)

Medicaid in 2014: Background and Tips for Navigators and CACs – November 8, 2013 (slides)

Frequently-asked questions

Application, eligibility, and enrollment

Assister resources

Immigration issue resources

Consumer & provider resources

Training resources

Spanish resources